Subject: Of course, the other thing to notice ...
From: Veronica
Date: 19/11/13 10:55 am
To: undisclosed-recipients:;

... is how your responses are bounced from one person to another.

In my case, I've never had a second letter from the same Sender.

(As you can see from my letters) In the first instance they used Reference Number: "301653"

Which morphed (by some strange magic) into: "LIT.10.2/0001784"

Which then re-morphed (by even more magic) into: "1813492"

Which indicates the "bouncing".

The pen is mightier than the sword, folks.